Why we exist

Most conversion decisions are opinions wearing a lab coat.

We believe ecommerce teams should make fewer decisions based on opinions and more decisions based on evidence. Deliberate Lab exists to make that the default, not the exception.

FOUNDER-LED  ·  EVIDENCE OVER OPINION
01 — Why we exist

Most "CRO" is a redesign with a different name.

A fresh coat of paint, applied on a deadline, justified after the fact with whatever metric moved. It ships fast, feels productive, and rarely compounds into anything.

We started Deliberate Lab because ecommerce teams deserve better than that: a system where research comes before design, evidence comes before experiments, and every result, win or loss, teaches you something for the next cycle. Not a vendor deck. Not a redesign. A system you run.

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02 — The founder

Founder-led, on purpose.

{{FOUNDER_NAME}} founded Deliberate Lab after {{YEARS}} working in conversion optimization and growth, trained through CXL's Conversion Optimization program and the CRO Agency Masterclass.

The frustration was always the same: teams shipping redesigns on opinion, then calling whatever happened afterward a win. Deliberate Lab exists to replace that with a system, research first, evidence before experiments, and the discipline to report a loss exactly as loudly as a win.

{{FOUNDER_NAME}} — Founder, Deliberate Lab

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Trained & certified
CXL Conversion Optimization programCRO Agency MasterclassMethod grounded in tested practice, not folklore
03 — What we believe

Five beliefs that shape every engagement.

01

Evidence over opinion

If we can't show you the data, it isn't a recommendation. It's a hunch. Every change we make traces back to research or a live experiment, never a HiPPO in the room.

02

Research before design

Every design decision traces back to where real shoppers actually hesitate, not a moodboard or a redesign trend.

03

Experiments before assumptions

We test what should work. We don't just assume it, and we don't call something a win until the evidence says so.

04

Learning over vanity metrics

A win that teaches you nothing is worth less than a loss that does. Every result gets reported, folded back into the next cycle.

05

Continuous optimization over one-time redesigns

Conversion isn't a project you finish. It's a system you run, month over month, not a redesign you launch once and walk away from.

04 — How we work

The same seven-step system, every engagement.

Research, diagnose, hypothesize, prioritize, experiment, analyze, scale, then the loop starts again.

Research Diagnose Hypothesize Prioritize Experiment Analyze Scale
05 — Who we work with

Ambitious DTC brands on Shopify.

We work with growth-stage DTC and ecommerce brands running on Shopify or Shopify Plus, typically past initial product-market fit, spending real money on acquisition, and ready to convert more of the traffic they already have.

  • Running on Shopify or Shopify Plus
  • Meaningful traffic already, paid or organic
  • Ready to test and learn, not just redesign
  • Want a research-backed roadmap, not a vendor deck
06 — Our standards

Deliberate Lab vs. a typical CRO agency.

We're not shy about this. If you've worked with a CRO agency before, here's exactly what should feel different.

Typical CRO agency Deliberate Lab
Focus Optimises clicks & form-fills Optimises for revenue, not proxy metrics
Output Ships tests Ships decisions, backed by evidence
Reporting Cherry-picks the wins Reports everything — wins, losses, flat
Prioritisation Whatever's quick, loud or trendy PROOF-scored against revenue impact
Statistics Calls tests early to hit a deadline Waits for a properly powered result
Data Vanity metrics only Every result checked against actual revenue
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Ready to see the difference on your own funnel?

Start with a discovery call. If there's a fit, the CRO Audit is your first step, and your roadmap is yours to keep either way.

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